Frequently Asked Questions
Here are some frequently asked questions for patients and practitioners.
We are a small team of healthcare professionals, engineers, and designers dedicated to making high quality healthcare more accessible through technology. Our advisors include some of the top orthopedic surgeons in the world and musculoskeletal researchers from the leading universities.
A Chord Health therapy is about 30 days long. Each day, you’ll simply login at Chord Health and follow the guided exercises for the day. On some days, you’ll also answer questions about how your body is feeling so that you can keep track of your improvement. When you’re done with the session, simply logout or close the browser. When the next day’s content is available, you’ll receive an email notification to login again. Also, if you miss a day, we’ll email you a friendly reminder.
Chord Health is a platform that gives doctors the ability to prescribe digital therapies for patients suffering from common musculoskeletal ailments. Patients can access these therapies by simply logging into the Chord Health website on a computer, tablet, or mobile phone.
Chord Health is not covered by healthcare insurance. However, Chord Health is often less expensive than the out-of-pocket costs (copays, deductibles, etc.) of traditional medical treatments that are covered by insurance.
Once your doctor or healthcare provider prescribes Chord Health to you, you have access to the program for 90 days.
After you’re prescribed a Chord Health therapy, a secure link will be sent to the email address you provide to your healthcare provider. Simply click this link to create your account and get started on the first day of your therapy.
Patients and Clinics can access the Chord Health experience from computers, tablets, and mobile devices.
Therapies on the Chord Health platform are only available by prescription from your doctor or healthcare provider. If your doctor or healthcare provider is unaware of Chord Health, you can invite them to contact us directly at support@chordhealth.net.
The Chord Health therapies do not require any special equipment. For comfort and safety, we suggest using a padded exercise mat. Also, some exercises require a household item such as a stable chair or towel.